# shell_not_enabled

> Shell access is not enabled for this account

- HTTP status: 409
- Problem Details type: https://api.inleed.com/errors/shell_not_enabled

## What happened

Shell access has not been switched on for this hosting account, or the key that was authorised is no longer accepted.

## What to do

Call `manage_shell_access` with `action=enable` for the same account. The customer approves it once, then the command can run.